Make a complaint

Enquiries 9am - 5pm (AEST) Monday to Friday - 1300 362 072 (Not a toll-free number. Calls from mobile phones are charged at mobile phone rates.)

Complaints can be made in writing, by phone, in person or by using our online complaint form.

Note: In order to use the online complaint form, you need to have the Adobe Reader installed. If you don't already have it, you can download the latest Adobe Reader version for free from the Adobe website.

The ACT Ombudsman's office is located at Level 5, Childers Square, 14 Childers Street Canberra City ACT 2601